Elisa extends Amdocs’ managed services till 2018

Elisa, Finland’s leading provider of wireless, wireline, broadband Internet and cable TV services has signed an agreement expanding and extending the existing managed services relationship between the companies through 2018.

Under the new agreement, Amdocs will be managing Elisa’s IT systems across multiple lines of business, expanding its support of Elisa’s Amdocs billing systems to cover additional legacy billing and third-party mediation systems. Managed services delivered will include applications development, operation and maintenance.

“We recognize Amdocs’ depth of experience in billing and telecom IT operations and see this agreement as a natural expansion of our relationship which started in 2005,” said Timo Katajisto, chief technology officer, Elisa.

“Outsourcing our entire billing operation to Amdocs and appointing Amdocs as the single point of contact for our multiple suppliers will allow Elisa to further reduce operational risk and focus its attention on growing new lines of business,” added Katajisto.

“Service providers are increasingly adopting managed services models to drive high IT and business performance levels while ensuring efficient cost structures,” said Rebecca Prudhomme, vice president, product and solutions marketing at Amdocs.

“Our managed services will allow Elisa to provide an excellent and consistent customer billing experience as well as call upon Amdocs’ expertise to drive innovation,” added Prudhomme.

Amdocs has been delivering managed services to communications service providers around the world for 30 years, and today supports more than 500 million subscribers in a managed service model.

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