Ujjivan Financial Services opts for IBM’s private cloud

Ujjivan Financial Services, a leading microfinance company in India, has selected IBM’s private cloud resilience services to ensure continuous business operations for its clients’ critical financial transactions.

Under the terms of the agreement, IBM’s private cloud will help create a dedicated and robust infrastructure for their primary setup and the cloud based Virtualized Server Recovery (VSR) solution will provide Ujjivan with a fully managed, around-the-clock solution designed to support application continuity, reduce business expenses and data loss.

With IBM’s Cloud VSR solution, Ujjivan will be able to provide its customers with faster and streamlined recovery and manage its complete IT application infrastructure through a remote monitoring center in Bangalore.

“Uninterrupted customer engagement is imperative for businesses to succeed in today’s market environment,” said Samit Ghosh, managing director, Ujjivan Financial Services.

“Protection and access to the company’s data during service interruptions and unforeseen incidents can make or break a company. IBM’s proven expertise in cloud-based virtual recovery provides us with a highly resilient infrastructure that will help us mitigate downtime risks and ultimately ensure that we are able to meet  round the clock needs of our customers,” added Ghosh.

With VSR, Ujjivan will be able to replicate entire systems in real-time including system files, databases, applications and user data in a way that is independent of the make and model of the underlying hardware. In addition, Ujjivan is now able to plan for the wide range of issues that could affect operations. In the event of unexpected downtime, Ujjivan can gain 100 percent functionality within minutes as opposed to an average of 8-12 hours.

“In the last few years, cloud technologies have rapidly transitioned to a strategic requirement for organizations to ensure business continuity and resilience,” said Lingraju Sawkar, director, Integrated Technology Services, Global Technology Services, IBM India/SA.

Ujjivan is a fast growing microfinance company with a primary focus on urban areas. Established in 2005, Ujjivan has a pan India presence with 375 branches, over five thousand employees, and 1.3 million customers. The company provides a range of loans and services for business, education, housing, and livestock among others, to the urban and semi urban poor, especially women.

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