TSSC creating skills eco-system for telecom sector

Telecom Sector Skill Council (TSSC) is creating skills based ecosystem for the telecom sector and will cater to around 27 job roles under four categories.

Recently, TSSC in cooperation with its founding members hosted a seminar on ‘Telecom Skills: Quality Assurance and Certification’. The seminar aimed at informing the stakeholders about the current state of skill development in the telecom industry, key initiatives in quality assurance and certification, benefits of partnering with TSSC and process of collaboration.

In his opening remark Cmde (retired) J Jena, CEO, TSSC said, “The need for skill development and how TSSC is creating a skills eco-system by prioritizing initiatives that can have a catalytic effect in developing a competency based framework.”

Majority of the speakers were united in highlighting how why development is crucial for all sub-sectors and how skilled manpower is a key necessity for the future success of telecom.

The event was attended by top government officials from DoT and DeitY, CEOs and HR professionals from key telecom industries (including Samsung, Indus Towers and BBNL), members from telecom associations (COAI, ICA, ACTO), training providers and NSDC.

The seminar was successful in bringing together the government, academia, and the industry along with training providers onto the same platform to discuss standardization and quality assurance of telecom professionals.

Considering TSSC’s goal of skilling/up-skilling 5 million people and setting up of 500 training centres in the next 10 years, this kind of industry engagement enables future success of national skill building initiative driven by the prime minister’s office.

The Telecom Sector Skill Council (TSSC) is an industry led body jointly set up by the Cellular Operators Association of India (COAI), Indian Cellular Association (ICA) and Telecom Centres of Excellence (TCOE) to ensure adequate availability of skilled manpower to boost growth and productivity in the telecom sector.

TSSC is initially looking after 27 job roles under four categories. In the service provider category, the focus is on customer care executive (call center), customer care executive (relationship executive), sales executive (mobility), sales executive (broadband/landline), team manager/territory manager (mobility) and team manager/territory manager (BB/LL).

In the handset category, the focus is on distributor sales representative (FOS), in-store promoter, shop assistant, customer care executive (repair center), supervisor and team leader. In passive infrastructure, the focus is on power technician (passive infra), cluster-in charge (supervisor), asset manager, optical fiber (technician) and optical fiber splicer.

In network management caetgory, the focus is on FM engineer, infra engineer, BSS/BTS support engineer, transmission engineer, core engineer, fault management engineer, care engineer (helpdesk and emergency), optical network engineer and LTE engineer.

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