Telangana Govt Partners Microsoft To Better Citizen Service Delivery

To explore use of cloud, mobile & machine learning to improve citizen services, education, agriculture and healthcare in the state

The Government of Telangana has joined hands with Microsoft to get the latter’s help in providing improved citizen centric services. On Wednesday both the parties signed a Memorandum of Understanding (MOU) in this regard.

Under the MOU, Microsoft will help the Government explore cloud, machine learning and mobile based solutions to improve citizen services, education, healthcare and agriculture in the state.

“The Government believes that ICT is the key to building not only a stronger economy but also an efficient and effective governance system. Through this partnership of ours with Microsoft, we are confident about bringing in advanced solutions pertaining to our initiatives under Digital Telangana program,” said Jayesh Ranjan IAS, Secretary, ITE&C, Government of Telangana.

Microsoft India will work with the Government of Telangana to support the development of cloud and mobile-based solutions and support the use of machine learning and advanced visualization to help solve challenges in the fields of education, agriculture and healthcare.

“Over the past year we have experimented with cloud, mobile and machine learning based solutions for better citizen connect as well as to help students, farmers and patients in India. We are delighted to bring many of those learnings to Telangana and explore new use for these world-class technologies. We believe technology should empower every Indian, and today’s MOU will take us further in that journey,” said Anil Bhansali, Managing Director, Microsoft India.

The Government of Telangana has been an ardent promoter of ICT solutions, particularly in the fields of agriculture, citizen service delivery, education and healthcare. Having crossed the magical figure of 7 crore online transactions through MeeSeva, the Government of Telangana is miles ahead of other states with its robust citizen service delivery platform.

The State has also launched an innovative ICT enabled solution for government schools called TS-CLASS (Telangana State Computer Literacy and Skills in Schools) to revolutionize the way students are taught. Additionally, the Government, in collaboration with various partners, has deployed IoT enabled solutions such as healthcare teleconsulting for remote geographies and online marketplace cum support platform for farmers.




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