JCB to Ride on M2M Bandwagon; Launches Livelink

JCB India, India’s leading manufacturer of construction equipment is riding on M2M (machine to machine) for its equipment and has launched JCB Livelink – an innovative technology which allows users to remotely monitor their machine.

To start with JCB India is factory fitting M2M and GPS modules in Backhoe Loaders, their largest selling equipment in India. Over a period of time, the company is planning to introduce M2M and GPS modules in their remaining seven product lines such as Wheeled Loading Shovels, Tracked Excavators, Vibratory Compactors, Telehandlers, Skid Steer Loaders, Pick & Carry Cranes and Diesel Gensets.

“JCB Livelink is a feature which has the potential to change the way Indian construction machinery customer operates. JCB Livelink is an advanced telematics system which provides information on service, operation and security of machines. The manufacturers, customers and dealers will now have a better control on their equipment usage,” said Vipin Sondhi, managing director & CEO, JCB India.

For activating Livelink, JCB India is factory fitting 9 sensors and GPS module in Backhoe Loaders. Once activated, JCB Livelink provides alerts to users on real time location, maintenance alerts, machine and fleet hours etc putting the user in the entire control of the machine irrespective of the location. Livelink assists in ensuring that the machines are operated at correct times and helps to protect them from theft.

Livelink provides information on machine location, machine abuse, machine alert, cumulative machine hours, service alerts, machine usage alerts and others. Wipro is the system integrator for JCB Livelink project and provides software, firmware and cloud facilities.

M2M Modules Deployed in Backhoe Loaders
Two Fuel Sensor – Detection of Fuel (high and low), Water in Fuel
Three Engine Sensor – Engine On and Off, Engine Temperature and Engine Pressure
Two Temperature Sensor – Engine Coolant Temperature and Engine Oil Temperature
Two Pressure Sensor – Engine Oil Pressure and Engine Coolant Pressure
One GPS – GPS Co-ordinates
Source: JCB, TeleAnalysis

The launch of Livelink will help in increasing overall customer satisfaction added Vipin Sondhi.

To activate Livelink, user has to pay a one time fees of Rs 25,000 and a monthly rental of Rs 99 for activating 2G data SIM. The user can monitor the machine through SMS, Email or by visiting the JCB Livelink site. Livelink supports SMS in 12 different languages thereby it is targeting all geographies of India.


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