Infosys transforms UL’s tech platform

Infosys today announced the successful completion of an organization-wide technology transformation program for UL, a global safety science organization.

As part of the transformation, Infosys has integrated UL’s various business units and subsidiaries onto a single technology platform with centralized governance, standardized processes and higher workflow efficiencies to help the company meet customer demands faster. Infosys has worked with UL for close to 10 years and is responsible for developing and managing its technology and business applications.

With multiple acquisitions over the past few years, UL had acquired a complex IT systems landscape with limited capabilities for centralized governance. Infosys has deployed a global order-to-cash and finance processing platform, with a standardized service offering catalog that supports all business units and acquired companies at UL through a single window.

The new platform also offers guided selling capabilities, ability to capture orders and manage fulfillment of projects and billing and provides an easy to use and transparent purchase experience for UL’s customers, while enabling cross selling of services.

Going ahead, Infosys will also help transform UL’s information technology landscape by creating new fulfillment applications that will be data and information centric to help deliver services more efficiently.

Christian Anschuetz, senior vice president and chief information officer UL said, “Infosys played a key role to accelerate our transformation. Today we rely on the strong technology foundation they have built for us to effectively run our operations.  We are now taking our alliance with Infosys to the next level as we co-create a unique platform that will help us to delight our customers further with better service and innovative products.”

Sanjay Purohit, senior vice president and global head, Products, Platforms and Solutions, Infosys said, “The road ahead looks even more promising as we bring together our technology and business expertise along with a robust set of software assets to create an information platform that will redefine customer experience for the services industry.”

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