Idea launches new format retail store

Idea Cellular, India’s 3rd largest and fastest growing operator, announced the launch of company retail stores in a completely new avatar all across the country.

The first of these stores has been launched in Ahmedabad.

Apart from a completely new store design, the new company retail stores boasts of various customer friendly features such as a fixed service terminal enabling 24×7 bill payments and recharges, queue management systems, express service besks, Idea 3G smartphone experience zones, 3G experience zones and many more improved services.

Launching the new Idea store in Ahmedabad, Navanit Narayan, chief service delivery officer, Idea Cellular said, “The revamping of our company retail stores has been undertaken keeping in view the needs and requirements of our growing and evolving subscriber base. The stores are designed to act as one stop customer experience outlets that showcase the entire range of Idea Cellular services and products. The company plans to launch these stores across all large cities in India as well as revamp our existing stores in the new format.”

Also sharing his views on the launch, Puneet Krishnan, chief operating officer – Gujarat, Idea Cellular said, “Gujarat is one of Idea’s leading markets and this is the primary reason for starting the nationwide launch of the revamped stores from Gujarat. Through this, Idea would like to re-iterate its commitment to Idea subscribers of the state and hope that they will derive value out of the new store. Going forward too, Idea will continue to strengthen its presence and customer service delivery in the state.”

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