BT launches BT One Phone

UK businesses will never again need to miss an important phone call, following launch of BT One Phone, a new service that brings together all of a company’s office phone system and mobile phone needs into a single service, hosted in the cloud and delivered on a mobile phone.

All of an individual’s numbers are linked to their work mobile phone, so whether somebody calls their landline, extension or mobile number, all calls go to one phone, helping businesses be more responsive to their customers and less likely to miss calls. It works with a full range of mobile phones, by inserting a BT One Phone SIM.

Combined with 4G and unlimited access to over 5 million BT Wi-Fi hotspots, our customers’ employees now have both the data and voice connectivity to let them be as productive outside the office as they are at their desk.

Graham Sutherland, CEO, BT Business said, “With an increasingly mobile and demanding workforce, businesses need communications technology that is as flexible as they are. Missed calls mean missed business. Today’s announcement, combined with the upcoming launch of our 4G services demonstrates our ongoing commitment to the increasingly mobile UK workforce.”

As the system is cloud-based, all of the feature-rich call management services of a phone system such as call forwarding and hunt groups, typically available on a desk phone, are now available on an employee’s mobile, wherever they are.

BT One Phone provides inclusive “on-net” internal calls between users within a business, a choice of company shared bundles or unlimited voice and text tiers, and access to in-depth billing data to help customers control their costs more effectively. As it’s a hosted solution, there’s limited upfront investment required, no separate maintenance contract and no need to invest heavily as a business grows or adds new sites.

The new BT One Phone service will be supported by expert regional experience centres, which are being rolled out across the country within the next six months.

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