Airtel Offers All Possible Support To Kerala Flood Victims

As the Southern state of Kerala is battling its worst ever floods in recent times, country’s largest telecom operator Bharti Airtel has opened up its purse to support the flood victims. From free talk time to free data offering, the operator has extended all kind of support to the customers who are affected in the Kerala flood.

Airtel has enabled ‘auto approval’ of talk time for its prepaid customers. In this way, the prepaid customers can get free talk time of Rs 30 which tey can use to make calls during these difficult times. The operator has also offered 1 GB of mobile data to its prepaid customers which will be valid for 7 days.

For post paid customers, the operator has extended bill payment days so that they can get uninterrupted service supply till the things are not normalised. Besides, Airtel is also deploying VSAT systems at five major relief centers in the state to provide free wi-fi and calling facility to the people affected in the Kerala flood.

The operator is also working towards restoring its network where that has been damaged.

“Airtel’s network teams and partners to continue making efforts to ensure the network is up and running despite the challenge of lack of power supply and disruption in movement of fuel supplies,” Airtel said in a statement.

Besides the talktime and data, what plagues the customers during these times is power outage and because of that they fail to charge their mobile phones. Airtel, however, taken some steps to help customers to power up their mobile phones.

“Citizens at large can charge (power) their mobile phones and make free calls to their loved ones from select Airtel flagship stores* located in Thrissur, Calicut, Malappuram, Kannur, Kottayam, Trivandrum & Ernakulam. Details of stores below,” the operator said.

The current flood is one of the worst floods witnessed by the state and most parts of the state has been submerged under water. Normal life has been affected, communication medium of all sort – road, water and air – has been badly affected in the recent Kerala flood. The Kochi airport is under water for last 4 days and the state government pegs the damage could be of more than Rs 1000 crore.

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