Airtel Nigeria bags ‘Most Innovative Telecom Operator’ award

Airtel Nigeria has been named the most innovative telecom operator in Nigeria at an industry award’s event that attracted regulators, telecoms pundits and politicians.

The company also bagged the best customer services operator at the event which was held at the Incubator Centre, Victoria Island, Lagos.

Airtel in Nigeria has grown its network footprint to become the largest 3.75G Network in Nigeria. The company is also dominating the 4G landscape with the first successful field trial launch of LTE in key cities.

“Airtel has also taken its time to build a customer-centric organization. With the launch of I-CARE Philosophy for its staff and key business partners, the company has adopted customer service not only as a passion but a religion that must be practiced wholeheartedly. With this move, every staff of Airtel Nigeria becomes a touch point in dealing with customers’ queries and also exceeding their expectations,” the citation said.

While accepting the awards, CEO & MD, Airtel Nigeria, Segun Ogunsanya, thanked employees of the organization for their passion and industriousness and dedicated both awards to telecommunications consumers and customers of Airtel Nigeria.

He also assured that Airtel will continue to pursue its brand vision of being the most loved brand in the daily lives of Nigerians.

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