Guavus Bags $10.5 Mn Data Analytics Contract From Jio

Reliance Jio has awarded a data analytics contract worth $10.5 million to California based intelligent and data analytics firm Guavus, couple of sources in the know informed.

As per the contract, Guavus that has half of its manpower in India, will offer real time analytics, predictive analytics and key marketing insights to Jio basis the huge pool of data it generates from its customers and networks.

The solutions will help Jio in offering better customer services, customized products for its customers and would help the operator in addressing critical service issues, a source added.

Reliance Jio is the world’s largest data service operator with more than 230 million customers using its 4G LTE services.

“Our networks generate huge amount of data and if these data can be properly utilised using data analytics and predictive analysis, we can offer multiple, customised personal service to our customers, besides improving the overall health of network,” a source at the operator side said.

A query pertaining the same has remained unanswered till the time this story went live.

Headquartered in San Mateo, California, in the Silicon valley, Guavus employs 250 people, of which 140 are based in Gurgaon (India), 60 in California and 50 in Montreal (Canada).

The company got acquired by French defence and security major Thales in 2017 for $225 million.

Founded by Anukool Lakhina in 2006, Guavus has focused on the telecommunication and cable network operators’ market, and analyses more than 5 petabytes (5,000 terabytes) of data for its customers every single day. This represents the equivalent of analysing around 3 million feature films every day or 500 times the entire print collections of the US Library of Congress. The company supports more than 20 major operators around the world, including the 5 largest North-American mobile operators (AT&T, Rogers, Sprint, T- Mobile and Verizon), 4 out of the top 5 Internet backbone carriers, and 7 out of the top 8 cable operators.

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