Vodafone Business Services Launches Enterprise Solution To Manage Field Staff

Vodafone’s enterprise arm, Vodafone Business Services (VBS), today launched a cloud based enterprise solutions through which firms can manage their field staff more efficiently. Named Mobile Workforce Essentials, the solution is a part of  Vodafone’s CloudStore portfolio that includes Collaboration Productivity and CRM among other cloud-based offerings.

Mobile Workforce Essentials helps enterprises manage their mobile workforce better to increase productivity, gain efficiency, improve accountability and reduce costs. Employees can remotely manage their attendance from their mobile app as well as receive and despatch work orders while on the field. Employers, on the other hand, can monitor workforce routes through the GPS Tracking feature.

The flexible platform also allows for replacement of manual, paper-based forms with 200+ pre-built industry specific forms and added features like Photo Capture, Digital Signature, Calculations and Emails for digital receipts.

One of the early customers of Mobile Workforce Essentials is a major state’s Election Commission which deployed the solution during a recently concluded state assembly elections.

Vodafone has partnered with ActSoft, a leading field-force management application vendor, to launch Mobile Workforce Essentials in the Indian Market.

Anil Philip, Senior Vice President, Vodafone Business Services adds “In today’s digital world, organizations need to rapidly evolve and manage the dual challenges of cost optimization with workforce productivity. Vodafone Mobile Workforce Essentials is a 360-degree application suite with which enterprises can gain a competitive edge by better mobilizing and empowering their employees.”

Kevin Thigpen, Chief Operating Officer, Actsoft, Inc. said, “Vodafone Mobile Workforce Essentials empowers businesses to enhance operational efficiencies, while reducing costs across their organization. Partnering with Vodafone was critical to our strategy to penetrate the Indian market. Leveraging the power of their wireless data network, our software solution delivers businesses an immediate return on investment from a single, integrated platform.”

Mobile Workforce Essentials is available on the Vodafone CloudStore, an online automated marketplace that features the full range of Vodafone’s cloud-based business applications.

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