Exotel, one of the leading cloud telephony solution providers, has bagged a CRM contract from contact center solution provider Aavaz that would help the latter offer more engaging customer experience. The solution would help Aavaz automatically direct and monitor all calls and agents for consistent customer service and improved sales.Read More

The ministry of electronics and IT has set up a cloud enabled data center in Bhubaneswar. The data center is built by National Informatics Center or NIC and will be used for hosting e-governance applications of the central as well as state government. The ministry said the unified and sharedRead More

Red Hat, a leading provider of open source solutions, has bagged a contract from Tata Communications, a global digital infrastructure provider, to improve its IZO Private Cloud service. By implementing Linux and Kubernetes-based Red Hat OpenShift Container Platform and Red Hat OpenStack Platform, Red Hat’s massively scalable cloud infrastructure, TataRead More

Tata Communications has joined hands with Florida based media asset management firm Primestream to launch an enterprise-grade Media Asset Management (MAM) solution. The new platform enables broadcasters, content owners and enterprises to capture, produce, manage and deliver media content on a global scale. The new cloud-based offering is global andRead More

Nokia’s Nuage Networks has been chosen by China Mobile (Suzhou) Software Technical Company, a wholly-owned subsidiary of China Mobile, as the SDN platform for China Mobile’s public and private enterprise cloud services offering. The platform is based on the Nuage Networks VSP and includes cloud implementations on virtual machines, KubernetesRead More

Cisco today announced platform update for its HyperFlex platform that delivers performance and simplicity for any application, on any cloud, at any scale. The enhancements added to Cisco HyperFlex include support for Microsoft Hyper-V, stretch clusters, containers, and new multicloud services that enable applications to be deployed, monitored and managedRead More

Chinese operator China Unicom Monday announced that it has selected Huawei CloudFabric solution to build its first ever private cloud resource pool. The move marks a significant step for China Unicom in enabling its business transformation in the cloud era. The development of cloud computing technologies and services has enabledRead More

Network as a Service (NaaS) provider, Megaport, Thursday said that it now provides direct, secure connectivity to IBM Cloud for enterprises. These customers can now access high-speed, dedicated network connections to IBM Cloud from any of Megaport’s 179 data centres globally to transfer of business-critical data between private infrastructure andRead More

astTECS, a leading provider of enterprise telecom technology products and Asterisk based Open Source communication solution, today announced the launch of cloud-based voice logging solution. astTECS cloud-based voice logger is an ideal call-recording solution for stock brokers and broking firms that ensure to improve compliance and better customer services. TheRead More

IBM today announced a new IBM Cloud Private software platform to help companies unlock billions of dollars in technology investment in core data and applications and extend cloud-native tools across public and private clouds. IBM Cloud Private software is designed to enable companies to create on-premises cloud capabilities similar toRead More