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Suggested IUC To Help One Operator, Worsen Industry : Bharti Airtel

sunil-mittal-iuc-charges

Country’s largest telco Bharti Airtel on Wednesday said it is dismayed with the TRAI’s amended regulation that reduced the IUC charges to 6 paise from existing 14 paise per minute of a voice call.

“As part of an industry, which continues to be a critical driving force behind the economic growth in the country, we are genuinely dismayed by this decision,” reads an Airtel official statement.

Yesterday, on 19 September, TRAI reduced the termination charges, that an operator pays to another operator where the call lands, to 6 paise from existing 14 paise, and the new charges will be applicable from 1 October.

Reacting to this development the Sunil Mittal-led firm had alleged that the new regulation suits only one operator and it will benefit the said operator immensely.

“The suggested IUC rate, which has been arrived at in a completely non-transparent fashion, benefits only one operator which enjoys a huge traffic asymmetry in its favour,” said Airtel in reference to Reliance Jio without directly naming it.

Jio and the incumbents telcos including Airtel, Vodafone and Idea Cellular have been at loggerheads with TRAI on the IUC charges very since Jio launched its operations.

The incumbents wanted TRAI to increase the IUC charges, from current 14 paise to at least 30 paise, whereas Jio was demanding the regulator to abolish the IUC and implement BAK policy which asks for nill IUC charges.

The argument of incumbents is there a huge traffic asymmetry between incoming and outgoing calls from Jio’s network. Essentially it meant more people are making outgoing calls from Jio to other operators than the reverse, which means, the incumbent operators have to manage humongous number of incoming calls

“This also puts a lot of load on the network and affects its own customers,” Airtel had said earlier.

Airtel, in its observation to TRAI, had earlier said that while it takes at least 30 paise to maintain an incoming call, the IUC charge it gets per call is 14 paise, which impacts the financial health of the operator.

“The sharp drop in the IUC rate will only help transfer part of its cost to other operators, thereby further worsening the financial health of the industry,” Airtel said reacting to the development.

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NationalNews

Fourth Dimension Solutions Files Insolvency Petition Against Ricoh India In NCLT

ricoh-india

Fourth Dimension Solutions, a Delhi based IT solutions and turnkey service firm has approached the National Company Law Tribunal (NCLT) asking to initiate insolvency process against Ricoh India, the Japanese firm’s Indian arm.

Fourth Dimension Solutions (FDS) has filed the petition before the Mumbai Bench of NCLT under the Insolvency and Bankruptcy Code, 2016 citing non payment of dues of more than Rs 428 crore.

The Delhi based firm in its application, a copy reviewed by TeleAnalysis, said it filed the petition after repeated attempts to recover the dues, failed.

While Ricoh India is listed in BSE, Fourth Dimension is listed in NSE. Both the firms have informed their respective bourses about the development.

“Fourth Dimension Solutions Limited (FDS) has filed a petition againnst Ricoh India Limited before the Hon’ble National Company Law Tribunal, Mumbai regarding the alleged non-payment of a disputed debit note which FDS unilaterally raised as alleged damages for a contract termination,” Ricoh said this in a BSE filing.

“We do not agree with the claims made by FDS and are pursuing the matter through legal representation,” it further added.

The Case
In Februrary 2015, Ricoh India and FDS entered in to an agreement to execute a part of Government of India’s Rural Information and Communication Technology (RICT) project. The agreement between the two parties involved hardware supply and related service worth Rs 1077 crore.

As per the agreement, according to the application filed by FDS, the payment terms involved was 35% advance payment on hardware and balance 65% on 30 days letter of credit (LC) on hardware and monthly payment for service.

Further Ricoh India Limited was suppose to pay mobilization advance of Rs.100,00,00,000 (One Hundred Crores) to Fourth Dimension Solutions Limited for setting up Service Centers, Help Desk, Solar Installation, Project Staffing etc.

FDS has alleged that Ricoh India has failed in the payment terms and hence liable to pay.

“Thereafter, with a malafide intention, Ricoh India issues a Show Cause notice to Fourth Dimension Solutions vie letter dated 23March 2017, making false allegation that FDS defaulted in meeting contractual obligation,” FDS stated in the application.

However, on 28 March Ricoh India terminated the contract with FDS.

Ricoh India : Not New To Scams

Ricoh India is not new to this type of news. The past couple of years have been quite eventful for the company. From trading suspension at BSE to financial irregularities; from falsifying statements to filing police complaint against own officials, Ricoh India has seen all in this short span of time.

While this case now lies with NCLT, it can be recalled that its parent company, last year, had asked the Mumbai bench of NCLT to order an investigation into the mismanagement of the company’s affairs committed by certain officials.

In the same year, the company had made false statements pertaining to its losses for the year ended March, 2016. However, the company later admitted to have ‘falsified’ statements.

Besides, the BSE has suspended trading of Ricoh India from May 26, 2016 as the company failed to comply with listing norms. The company had delayed in reporting of earnings of its two consecutive quarters – September 2015 and December 2015.

The company’s share price has since gone south. From a high of Rs 1070 in July 2015, the share price of Ricoh India is now trading at Rs 193.

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Airtel VoLTE Launched In Mumbai But Not Offered Free Like Jio

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As expected, Bharti Airtel plugged one more gap in its offerings vis a vis Reliance Jio with the launch of its maiden VoLTE or voice over LTE network services. The service, voice calls on Airtel VoLTE, for the time being, was launched in Mumbai, which the operator says, will be expanded to other areas in coming times.

TeleAnalysis had reported about this in March this year.

The benefits of a VoLTE call is it offers HD quality voice calls and time taken for connecting a call is much less than a non-VoLTE call.

With this Airtel became only the second operator in India to offer VoLTE calls, the first one was Reliance Jio that offered the LTE calls from day one of their 4G launch.

Though both the operators have launched VoLTE now, there are some differences in these two networks.

Airtel is not offering the VoLTE services or calls made on this mode free like Jio. Voice calls on Jio network are offered free and the company’s Chairman Mukesh Ambani had promised Indian consumers that voice calls on Jio network will always remain free. This is a big advantage for the consumers and perhaps the prime reason why Jio could able to acquire 100 million customers in little over four months.

In case of Airtel, the calls are not offered free. They will be charged as per the existing tariff plans. However, there are some advantages as well. While Jio’ VoLTE call can be connected only when there is a 4G network, Airtel’s call can be connected even if there is no 4G. A VoLTE call on Airtel network can connect to 3G and 2G network thus offering a seamless connectivity.

At present Airtel VoLTE is available on some selected VoLTE enabled smartphones. These include iPhone SE / 6 /6plus/ 6S / 6S plus/7/7plus; Samsung J700 / A800/J2 Pro/J2 2016; Xiaomi MiMax Prime / Redmi Note 4 / Mimax / Mi5; Gionee A1, Oppo F3 plus.

The company says Airtel VoLTE will be made available on other smartphones in coming times.

In November last year Airtel had contracted Nokia in a Rs 402 crore deal to deploy VoLTE infrastructure for its pan India network and the company has been working in this regard since the launch of Jio that offered VoLTE facility to its customers.

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NationalNews

BSNL, Coriant Join Hands To Develop 5G, IoT Solutions

BSNL and Coriant agreement

State run telco BSNL, it seems, is getting more aggressive on 5G and internet of things compared to its competitors in the Indian telecom space. The company on Wednesday signed an agreement with US headquartered telecom solutions firm Coriant to design and develop 5G network architecture and related new age solutions and services.

In February this year, at MWC Barcelona, BSNL had signed a similar contract with Nokia.

On Wednesday BSNL and Coriant signed an MoU in this regard for laying foundation for innovation in network architectures and services leveraging 5G, IoT, SDN/NFV, and mobile edge computing technologies.

“We continue to focus on bringing our customers across India the latest innovations in communications technologies that enrich their personal and work lives,” said Shri Anupam Shrivastava, CMD BSNL. “5G represents an enormous leap forward in capacity and throughput speeds, and we are pleased to team with our long-term technology partner Coriant to tap into these capabilities and explore real-world use cases for next-generation services and applications.”

As part of its strategic collaboration, BSNL and Coriant will work together to develop 5G and IoT use cases such as rural connectivity, connected healthcare, industrial automation, public safety, video surveillance, energy, and agriculture. In addition, the agreement encompasses research programs, knowledge sharing, and workshops focused on the latest networking trends and hyperscale architectures designed to support the scalable, ultra-low latency, ultra-efficient, and reliable delivery of commercial 5G services and applications

“BSNL’s vision aligns nicely with our strategy of driving innovation in purpose-built 5G solutions and architectures,” said Shaygan Kheradpir, CEO and Chairman, Coriant “We look forward to our joint work and the opportunity to help BSNL fast track development toward a 5G and IoT future and bring the value of these technologies to India and its citizens.

In the deal with Nokia, the telecom gear firm will ensure the smooth transition of BSNL to a 5G-ready network by utilizing Nokia’s 5G FIRST end-to-end 5G solution, including its AirScale radio access portfolio and AirFrame datacenter platform to demonstrate 5G capabilities and simulate use cases of 5G extreme broadband and ultra-reliability and low-latency communication. The companies will also utilize technologies such as SDN (software defined networking), Multi-access Edge Computing and cloud to help BSNL evolve and leverage the opportunities of the programmable world.

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NationalNews

Jio Phone Booking Crosses 36 Lakh On Day One

jio phone booking suspends

More than 36 lakh or 3.6 million people have booked the Jio Phone, Reliance Industries 4G feature phone, on day one. The demand was so huge for the Jio Phone booking that the company had to suspend the booking for the time being.

“In the first few hours over 2 million bookings were made and by the time we paused, it had surpassed 3.6 million,” said a source at the device division of Reliance Jio.

“It would have been much more had the site not crashed in the evening. We had not expected this much of load,” he added further.

The Jio Phone booking started at 5.30 PM on 24 August but customers faced difficulties booking the device as the booking site at Jio website as the site crashed and could not respond to perspective buyer’s requests.

Besides the online platform, the pre-booking was also being made at Reliance retail stores.

At present the bookings have been suspended and the company says it would inform when the next phase of bookings for the phone would start.

“Thank you India. Millions have pre-booked the Jio Phone. We will inform you when the pre-booking resumes,” reads the homepage of the Jio Phone booking site.

Jio offered the pre-booking of the phone, which is effectively priced at Rs 0 (zero), with a payment Rs 500 and the remaining amount of Rs 1000 to be adjusted during the delivery of the phone. This Rs 1500 is a security deposit which will be refunded to the customer if he wishes to return the device.

Jio Phone Full Specifications

The Reliance Jio Phone is 2.4 inch device with QVGA resolution of 320×240 pixels. The phone runs on KaiOS, an open source based operating system and is compatible with Google Android. The phone has a single SIM slot, means, you can use only Jio SIM (nano) in the device. The phone comes in one color, black, for the time being.

The phone is powered by Spredtrum chipset with 1.2 GHz dual core processor. In terms of GPU the phone deploys Mali 400. It does have 512 MB RAM and internal storage capacity of 4GB. The phone has provision for storage expansion up to 128 GB.

In terms of camera, the phone comes with 2 megapixel rear camera and 0.3 MP front camera. The Jio Phone is equipped with 2000 mAh battery and the company claims a standby time of 15 days and talktime of 12 hours. This is decent enough.

In terms of connectivity, the Jio Phone is a 4G phone with VoLTE capability so that you can make free calls on Jio network. Besides, the Jio Phone comes with WiFi, NFC, Bluetooth, GPS and USB.

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NationalNews

Vodafone CEO Vittorio Colao’s Letter To Manoj Sinha : Full Text

vittorio-colaos-letter-manoj-sinha

Vodafone Plc CEO Vittorio Colao has written a letter to telecom minister Manoj Sinha on the ongoing development around MTC or mobile termination charge. While Reliance Jio is asking the government to completely remove the MTC, the incumbent operators like Bharti Airtel, Vodafone India and Idea Cellular are asking to raise the MTC fee. At present the MTC fee is 14 paise per minute. The Vittorio Colao’s letter also threatens at shutting down large number of telecom sites if the MTC is reduced further.

MTC is a fee one operator from where a call is made pays to the other operator where the calls lands or terminates.

Besides MTC, the Vittorio Colao’s letter has also requested the minister asking for a reduction in the interest rates for deferred spectrum payments to 6.25% in line with the improved macro-economic trends and an increase in the period of payment for spectrum.

Below is the full text of the Vittorio Colao’s letter to telecom minister Manoj Sinha.

Firstly, we hope that the Hon’ble Inter Ministerial Group (IMG) that is meeting to finalize the steps required to revitalize and correct the structural issues of the industry, will take cognizance of the above submissions. We hope that the Hon’ble IMG will recommend a reduction in the interest rates for deferred spectrum payments to 6.25% in line with the improved macro-economic trends and an increase in the period of payment for spectrum.

Secondly, on Mobile Termination charges (MTC), we are seriously alarmed to see reports that the Regulator is considering a reduction in MTC at a time when the industry is facing such immense hardships. There are only a few operators, like us, who have invested heavily in both rural and urban areas and are proud to have brought connectivity to every Indian’s hand. Today 97% of population is covered by telecom.

Any move to further reduce MTC risks destroying the very companies that have invested to build this industry.

The existing rate of 14 paisa is already below cost. This damages the economic case for connecting rural areas because traffic is largely from urban to rural, with little call origination revenue in rural areas. Even at the present MTC rates, 15-20% of our sites run at a loss. Any reduction in MTC risks large scale site shut-down of already unprofitable sites in rural India and which would greatly diminish the population coverage of mobile telephony.

There is an urgent need to ensure recognition of the work done principle and cost based MTC to ensure that financial investments in rural networks in particular that remain viable.

The success of reaching telecom to rural and poor citizens was the bold move to Calling Party Pays (CPP) in 2003. It is relevant to note that nowhere in the world do Bill and Keep (BAK) and CPP regime co-exist as is being proposed by new operator. In BAK regimes, the consumers pay for incoming calls, which is unrealistic for Indian consumers.

There is a view being propagated by the new entrant that as a 4G-only operator, it has a cost advantage in the region of 70% compared to the established 2G/3G/4G operators. There is no evidence – either Indian or international to support such a claim. If this was indeed true, there would be a number of 4G-only operators emerging around the world, which is not the case. It may be noted that the costs of the new entrant are higher than any other operator, whether in terms of employees (approximately double Vodafone India when including outsourced employees) or infrastructure (significant sole tenancy approach vs the tower sharing approach adopted by other operators).

It is also clear from the TRAI industry workshop on MTC, that RJio has assumed continued growth of an implausible level of paid traffic on its network. However, the present traffic levels are a result of extreme promotional activity and generated by incurring huge losses. RJio is also assuming that it can recover its costs many years into the future. However, continued under-pricing of services leads to a rapidly increasing cost per subscriber, recovery of which will require higher ARPUs in future, which is unfeasible/ unrealistic. It is undesirable for a critical core industry like telecom to be regulated based on the ambition of a new operator with no history of financial sustenance.

We request your urgent intervention to safeguard the future of the telecom sector and ensure that there should be no further reduction in MTC as it would destabilize the sector, defeat government rural coverage objectives and cause huge inconvenience to citizens, in particular, in rural India.

We reiterate our long term commitment to the Government Vision of Digital India and request your urgent intervention and consideration of our above submissions.

Vittorio Colao’s letter on MTC is expected to give more teeth to the incumbents in their fight against Jio in pushing the government not to accept the new operator’s demand of nil MTC and switch to BAK model.

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NationalNews

Jio Phone Booking Site Crashes On High Demand

Jio Phone details

Relaince Jio’s website Jio.com crashed the very moment it went live for the Jio Phone booking. Despite repeated efforts and using various broadband connections, customers complained they could not book their device.

“I was using Jio 4G and trying to book, but the site is not opening,” said Mohit Narula, a customer from Noida. “I was waiting for last one hour opening the site to book the Jio Phone,” he added.

jio-phone-booking-crashes

The Reliance Group’s 4G feature phone – Jio Phone booking is started today at 5.30 PM. The booking is being done at Jio’s website as well as Reliance Digital stores across the country. The Jio Phone booking amount has been kept at Rs 500 and the rest Rs 1000 will be adjusted when the phone is delivered starting 1 September.

Gaurav Gujjar from Gurgaon said his office has a high speed broadband connectivity but neither he not any of his friends could be able to book the device.

Before you pre-book the phone I’m sure you would like to know more about the phone like its technical specifications, what it can do and what it can not do etc.

For that we bring you all the details pertaining to the phone. You can book the Jio Phone here.

Jio Phone Tech Specs

The Reliance Jio Phone is 2.4 inch device with QVGA resolution of 320×240 pixels. The phone runs on KaiOS, an open source based operating system and is compatible with Google Android. The phone has a single SIM slot, means, you can use only Jio SIM (nano) in the device. The phone comes in one color, black, for the time being.

The phone is powered by Spredtrum chipset with 1.2 GHz dual core processor. In terms of GPU the phone deploys Mali 400. It does have 512 MB RAM and internal storage capacity of 4GB. The phone has provision for storage expansion up to 128 GB.

In terms of camera, the phone comes with 2 megapixel rear camera and 0.3 MP front camera. The Jio Phone is equipped with 2000 mAh battery and the company claims a standby timme of 15 days and talktime of 12 hours. This is decent enough.

In terms of connectivity, the Jio Phone is a 4G phone with VoLTE capability so that you can make free calls on Jio network. Besides, the Jio Phone comes with WiFi, NFC, Bluetooth, GPS and USB.

What Jio Phone Can Do

You can make free voice calls with a Jio connection. The calls could be voice or video calls as the phone supports VoLTE and has a front camera. You can configure your GMail as well as your official email account on this phone as it supports Microsoft Exchange.

The Jio Phone also supports all Indian languages so that you can use voice command, using Jio Assistant, to operate the phone like asking to dial a call or find direction using Google Maps. You can access all Jio apps that are available for any normal smartphone user like Jio TV, Jio Cinema, Jio News, Jio Money etc.

The company however has not disclosed if you can not use WhatsApp or FaceBook on this device but our sources in the company informed us that a special version of both the apps are being installed for the device. Means, you can use WhatsApp on Jio Phone.

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NationalNews

Jio Phone Pre-Booking, Tech Specs And Full Details

Jio Phone details

The Reliance Group’s 4G feature phone – Jio Phone’s pre-booking is starting today at 5.30 PM. You can do the pre-booking at Jio’s website as well as Reliance Digital stores across the country. The Jio Phone pre-booking amount has been kept at Rs 500 and the rest Rs 1000 will be adjusted when the phone is delivered starting 1 September.

Before you pre-book the phone I’m sure you would like to know more about the phone like its technical specifications, what it can do and what it can not do etc.

For that we bring you all the details pertaining to the phone. You can book the Jio Phone here.

Jio Phone Tech Specs

The Reliance Jio Phone is 2.4 inch device with QVGA resolution of 320×240 pixels. The phone runs on KaiOS, an open source based operating system and is compatible with Google Android. The phone has a single SIM slot, means, you can use only Jio SIM (nano) in the device. The phone comes in one color, black, for the time being.

The phone is powered by Spredtrum chipset with 1.2 GHz dual core processor. In terms of GPU the phone deploys Mali 400. It does have 512 MB RAM and internal storage capacity of 4GB. The phone has provision for storage expansion up to 128 GB.

In terms of camera, the phone comes with 2 megapixel rear camera and 0.3 MP front camera. The Jio Phone is equipped with 2000 mAh battery and the company claims a standby timme of 15 days and talktime of 12 hours. This is decent enough.

In terms of connectivity, the Jio Phone is a 4G phone with VoLTE capability so that you can make free calls on Jio network. Besides, the Jio Phone comes with WiFi, NFC, Bluetooth, GPS and USB.

What Jio Phone Can Do

You can make free voice calls with a Jio connection. The calls could be voice or video calls as the phone supports VoLTE and has a front camera. You can configure your GMail as well as your official email account on this phone as it supports Microsoft Exchange.

The Jio Phone also supports all Indian languages so that you can use voice command, using Jio Assistant, to operate the phone like asking to dial a call or find direction using Google Maps. You can access all Jio apps that are available for any normal smartphone user like Jio TV, Jio Cinema, Jio News, Jio Money etc.

The company however has not disclosed if you can not use WhatsApp or FaceBook on this device but our sources in the company informed us that a special version of both the apps are being installed for the device. Means, you can use WhatsApp on Jio Phone.

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NationalNews

Iffco Partners CSC To Provide E-Commerce In Rural Areas

iffco-csc-partnership

World’s largest processed fertiliser cooperative Indian farmer fertiliser cooperative (IFFCO), has signed an agreement with CSC e-Governance Services India Limited (CSC–SPV) to provide e-commerce services to rural villages. This will be done through the recent digital initiative of IFFCO i.e. “Indian Cooperative Digital Platform” (ICDP).

As part of this, all products and service offerings of IFFCO and Group Companies shall be displayed on CSC e–Commerce web portal. Village Level Entrepreneurs (VLEs) will accept the orders from farmers for agri-inputs and other services. Once, significant quantity (truck load or certain minimum amount) of orders are aggregated, VLEs shall place order on CSC Portal and remit payment.

All such orders from VLEs are aggregated at district level. At each district level, a society was formed with VLEs of that district as members. The VLE society operates the godown, receives the material in the district and organizes further distribution among VLEs in the village level, who in turn, ensure the material reaches the concerned person.

Once payment is received from CSC, the cooperative will supply the material to district level societies, which in turn distribute the material to their VLEs.

Initially, CSC–SPV shall designate some VLE Societies located at district level to serve as a carrying and forwarding (C&F) society for supply of fertilizers and other products to its member VLEs.

CSC–SPV will ensure the VLE societies acquire the required licences and abide by laws of the land. Both, IFFCO and CSC–SPV will have supervisory powers on VLE Societies.

It will be a win–win situation for both IFFCO as well as CSC–SPV. Further, it will promote e–Commerce in rural areas and provide employment opportunities to rural youth.

With IFFCO joining hands with CSC–SPV, farmers in villages get the following benefits:

· Quality products from IFFCO and its group companies such as Fertilisers, Agro Chemicals, Seeds, Plant Growth Promoters, General Insurance, and Green SIM, etc.
· Increased availability of agri–inputs thereby saving time and money of farmers
· Fair price
· Access to information on latest developments in agriculture practices
· Benefits of Farmer welfare programmes organized by IFFCO, etc.

On the announcement, Dr. U.S. Awasthi, Managing Director, IFFCO said, “We are proud to be associated with CSC e-Governance Services India Limited as this will further simplify the process of providing agriculture inputs to farmers. This platform will encourage the farmers to effectively use digital technology.”

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Vishal Sikka’s Resignation Letter To Infosys Board

vishal-sikka-infosys-ceo

This morning’s biggest news was the resignation of Infosys’ CEO Vishal Sikka from the board of directors of the company. Though no one had anticipated this development, industry corridors were abuzz with a kind of uncomfortable atmosphere at India’s IT poster boy. The final nail in the coffin could be founder Narayn Murthy’s statement that majority of director’s of the board feel Vishal Sikka is not a CEO material.

This, perhaps, was enough for Sikka to put down his papers. We bring you his full resignation letter of Infosys’ MD and CEO Vishal Sikka to the board of directors of Infosys.

Dear Board Colleagues,

Over the last few days, since our earlier call, I’ve met Sesh several times, talked to you individually at length, and spent time thinking things thru with Vandana. During this time, one of our employees, Sandeep Karamongikar, died in his sleep, likely of a massive heart attack. He was working on the chatbot frontend in Nia. Also over the weekend, in possibly the greatest demonstration of AI capability ever, a bot built by the researchers at OpenAI (yes, that OpenAI), defeated the world’s best players of DOTA2, a multiplayer online video game, a game where the bot learned to play entirely from scratch. Further demonstrating that the force to automate routine, even advanced, activities is an unstoppable and exponential one. And the Charlottesville incident here in the US demonstrated once again the power of words and silences to cause real damage, or to heal.

After much reflection, I have concluded that it is indeed time for me to leave my current positions as MD and CEO, and I have communicated my resignation to Sesh.

“Over the last many months and quarters, we have all been besieged by false, baseless, malicious and increasingly personal attacks. Allegations that have been repeatedly proven false and baseless by multiple, independent investigations.” – Vishal Sikka

I will be working closely with Sesh, Ravi, Pravin, with all of you, and the senior management team to plan out the details and the timelines to ensure a smooth transition and in the meantime, continue our work without disruption, and ensuring that we protect our company, the employees, the clients, and the interests of every shareholder. You can count on my commitment to this.

I came here to help navigate the company through what I saw as a massive transformation opportunity, to transform our company and restore strong profitable growth, as well as help transform the business of our customers. I came to do this with the power of technology, given my experiences with similar transformations, my background in AI, and the structural changes that I saw happening in the IT services industry. This needed new skills, new thinking, new initiatives, and a transformation in the culture, from a cost-oriented value delivery, to entrepreneurship oriented value delivery. You have heard me articulate this many times before. This type of a transformation has always been a passion for me, indeed I took this job for this reason. We have achieved much in the last 3+ years, and for sure we can all be proud of the powerful seeds of transformation that have already been sowed. No one anticipated the additional headwinds like the geo-political disruptions (Brexit, Trump, visa etc.) that made this transformation even more challenging, but also rewarding. But, the distractions that we have seen, the constant drumbeat of the same issues over and over again, while ignoring and undermining the good work that has been done, take the excitement and passion out of this amazing journey. Over the last many months and quarters, we have all been besieged by false, baseless, malicious and increasingly personal attacks. Allegations that have been repeatedly proven false and baseless by multiple, independent investigations. But despite this, the attacks continue, and worse still, amplified by the very people from whom we all expected the most steadfast support in this great transformation. This continuous drumbeat of distractions and negativity over the last several months/quarters, inhibits our ability to make positive change and stay focused on value creation. Addressing the noise by itself is damaging; hundreds of hours of my own time has gone into this recently. But the structural challenges this engenders within the organization, has a very damaging effect on our ability to carry out any kind of a transformation, especially one that is as fundamental as transforming from a cost-oriented to an innovation-oriented value delivery to clients.

Therefore, I have come to this moment and the end of this journey. I hope that it gives everyone a chance to reflect, and give the transformation effort another big push and move the company forward rapidly to build its future, to build upon the foundation that we have laid over these past 3 years. If these types of attacks continue, I hope each of you will continue to be the voice of fairness and reason – providing the active, emphatic and unequivocal support that the company, the management, the employees, and all of the stakeholders and friends of the company need in order to succeed. Since the board deeply believes in the cause we have started, I will be happy to support all of you to achieve a smooth transition, and serve as your Executive Vice Chair as discussed.

I would like to thank each one of you, my dear colleagues, my friends and mentors, and look forward to working with you to close this chapter and open a great new one for all of us.

Best,
V (Vishal Sikka)

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