Bharti Airtel has hit back hard at Jio saying the new 4G operator has itself to blame for the alleged call failures as the later has not yet activated all the Points of Interconnect (PoI) provided.
Airtel said it has provided more PoIs to Jio than it has demanded but the sluggish pace of PoI activation from their part is creating all problems, if any at all, and has urged the new operator not to blame it for the call failures.
“About 60 Million customers of Jio are making calls into the Airtel network. To meet this requirement, we have provided 21,557 PoIs to them which is much higher than their demand of 14,164 E1s for catering to 100 Million customers,” Airtel said in a statement.
“Approximately 17,000 PoIs of the total POIs provided are dedicated to the outgoing traffic of Jio but it has yet to activate all the E1s we have provided to them,” it further added.
The RIL owned firm, in its part, early this evening has blamed large telcos, not exactly naming but subtly hinting at Airtel had said lots of calls are still failing as large telcos are not providing the required PoIs to it.
“Jio continues to face interconnection congestion issues with some of the large operators on account of inadequate provision of points of interconnection (POI) capacities even months after commencement of services by Jio. The POI capacity provided by these operators is still way below requirement and is falling short of the customer addition pace of Jio, resulting in quality of service issues for Indian customers,” a Jio statement had said.
Airtel, however, putting the onus back on the new operator, suggested the Mukesh Ambani owned firm needs to take corrective actions themselves to resolve the issues.
“While, their free traffic has been a cause of tsunami of asymmetric traffic towards Airtel’s network, Jio itself has been slow in activating the PoIs provided to them for the reasons best known to them,” it said.
“We hope that they will take immediate corrective actions, instead of blaming Airtel for issues being faced at their end,” it added.